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The Service de police de l'agglomération de Longueuil is appealing to your vigilance in the face of a recent upsurge in fraud

Published on 07 Feb 2024

Service de police de l'agglomération de Longueuil

Fraudsters are always looking for new ways to get their way. The Service de police de l'agglomération de Longueuil (SPAL) would like to warn you of a new "fake representative" type of fraud underway on our territory and to call on you to be cautious.

Fraud prevention tips:

  • Never trust what is written on your phone's display, as fraudsters use applications that allow them to write down the names of financial institutions;
  • Never give out personal information over the phone;
  • Ask personal questions that only those closest to you will be able to answer (e.g.: name of a relative, city of birth, etc.);
  • Remember that financial institutions never ask their customers to hand over bank cards or reveal their personal identification number (PIN);
  • Tell the caller you'll call them back. In most cases, fraudsters will hang up;
  • Check that the organization you're dealing with is legitimate by doing your research;
  • Remember that letter carriers don't collect from individuals. Nor do they collect mail for financial institutions from their customers' homes;
  • Remain on your guard, even if the caller is very insistent and appears credible;
  • Call a member of your family to confirm the information;
  • Report the incident to the police by dialing 911;
  • Report the fraud, or attempted fraud, to the Canadian Anti-Fraud Centre (CAFC): report fraud and cybercrime (

To find out more, check out their Facebook post.

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