You’re strolling along the street and notice a burnt-out traffic light, a pothole or graffiti. Snap a picture of it with the B-CITI mobile app and we’ll be instantly made aware of the issue.
Don’t have a smartphone? You can also bring non-urgent issues to our attention and track the status of your report via our online B-CITI's requests module.
How the B-CITI's requests module works
The B-CITI mobile app lets you report a non-urgent issue in three easy steps:
- Select the nature of the issue, add a description and snap a picture.
- Locate the issue on the map or enter the nearest street address.
- Send your report.
The issue will immediately be added to our list of work orders. You can track the status of your report and receive notification at each stage until the issue is resolved.
Voilà! should only be used for non-urgent issues where public safety is not at risk. When in doubt, call 911.
Participate in problem resolution
Even though the Public Works crew regularly patrols the municipality, citizens are often the first to notice something that is broken or damaged.
By reporting an issue as soon as you see it, you’ll be contributing to improving your environment and the quality of services offered. You’ll be helping us to respond faster to correct various situations throughout the municipality.